Neos-SDI

Appropriation

Appropriation involves three steps: access to technology, training and practice.

For Neos-SDI, priority is given to making sure users are familiar with the use of solutions. Accompanying change and transferring skills are at the centre of our expertise.


	Excellence
	Commitment
	Pragmatism

To make sure end users are at ease with the solution, Neos-SDI involves them upstream in the process: during the phases of imagining, choosing and rolling out the solution.

After a project has been implemented, surveys are carried out with our customers to measure their degree of familiarisation with the solutions in place. These are a way of concretely assessing the level of user satisfaction and not just that of IT divisions.

This approach guarantees a return on investment for our customers